Active Listening
“Active Listening Skills” Utah State University
http://www.usu.edu/arc/idea_sheets/active.htm
“Active Listening” Center for Rural Studies
http://crs.uvm.edu/gopher/nerl/personal/comm/e.html
“Active Listening” Joe Landsberger, University of St. Thomas
http://www.iss.stthomas.edu/studyguides/listening.htm