Nudge: Improving Decisions About Health, Wealth, and Happiness (Hardcover)
by Richard H. Thaler and Cass R. Sunstein (2008)
# Hardcover: 293 pages
# Publisher: Yale University Press (April 8, 2008)
# Language: English
# ISBN-10: 0300122233
# ISBN-13: 978-0300122237############################
BEHAVIORAL behavioral economicsBy Paul Brandon
Emeritus Professor of Psychology
Minnesota State University, Mankato
A
note: this is not a general review of the book, but rather an
analysis of the ways in which the system presented in the book is
congruent with that of another system: behavior analysis. Were it
a general review I would take issue with many of the suggestions made
by the authors.`
Nudge'
appears to be mainstream behavioral economics; economists attempting to
make their analysis more realistic by replacing the completely rational
`Economic Man' of classical economic analysis with a more realistic
version derived from the decision theoretical work of Tversky and
Kahneman. Nothing theoretically radical here. In fact, its
roots can be traced back to John B. Watson (yes, that Watson), the
founder of advertising psychology.
The authors' point is that
classical economics is in fact a poor guide to action if we want to be
effect in changing what people do. Instead they propose some
empirically supported strategies for behavior change which they derive
from some recent work in the area of decision theory, although (as I
will point out) many of the strategies they propose can be more
parsimoniously derived from other conceptual systems.
In fact, this is a good example of parallel evolution.
Thaler
and Sunstein are responding to the same environmental situations as
behaviorists do, and it is not surprising that the common set of
contingencies (observed patterns of human behavior) occasion similar
verbal behavior. What has surprised me as I read the book is that
my typical response is not `how dumb', but `of course.' They
suggest generally the same courses of action that I would as a
behaviorist; I (and more so behavioral behavioral economists) might
suggest some detail differences, but by and large what they suggest
makes good behavioral sense.
Of course, I differ with some of their
recommendations, and would argue that they have cherry-picked the data
that these recommendations in areas like education are based on.
As I've indicated, there is another field of behavioral economics.
This
is a group of behavior analysts (Skinnerian or Radical Behaviorism) who
have incorporated some of the concepts of economics such as value delay
discounting and demand elasticity into the terms of behavior analysis,
and can be looked at as an application of proven behavioral
principles. Specifically, they avoid coercion by emphasizing
existing stimulus control rather than programmed reinforcement or
punishment. Thaler and Sunstein's distinction between Automatic
and Reflective Systems maps easily onto the behavioral distinction
between contingency and rule governed behavior: behavior governed by
direct contact with outcomes versus behavior controlled by learned
verbal rules.
A 'nudge' itself sounds very much like what a
behaviorist would call a prompt -- the minimal stimulus necessary to
produce a behavior that is already likely to occur. Much of their
discussion seems to concern how to prompt behavior rather than
compelling it with obvious rewards and punishments -- good behavioral
practice.
One might say that it is a plea to identify and use
existing stimulus control (the way we learn to behavior in a given way
in a given situation) as well as some descriptions of common patterns
of this sort of influence on our behavior. For example, their
RECAP procedure (a simple and readable breakdown of costs) makes the
costs and benefits of things like mortgages and credit cards more
discriminable.
Much of their analysis can be put into a structure of concurrent chains.
They
identify two (occasionally more) alternative behavioral sequences
involved in some choice situations (such as whether or not to pollute),
and then discuss ways in which the contingencies of the competing
chains might be altered. This could be as simple as changing the
controlling stimuli to make the desired behavior more likely, or if
necessary to decrease its response cost, or as a last resort, to more
directly modify the consequences in terms of reinforcing or punishing
outcomes.
The fact that a chain is always involved; people always
have a choice in the sense of available alternative behaviors, allows
them to maintain their `paternalistic libertarian' stance. Thus,
they support the use of cap-and-trade systems as an approach to
pollution control since it would embed some positive reinforcement
contingencies which would result in a decrease in the choice of
polluting industrial practices, rather than simply mandating a target
(they use the phrase "command-and-control") for pollution reduction.
This
sort of distinction is sometimes more apparent than real; a choice
between two possible behaviors is present in both cap-and-trade and
direct regulation.
In the one case, the choice is between paying a tax for polluting on the one hand, and not polluting on the other.
In
the case of direct regulation, the choice is between polluting and
suffering some penalty for violating the regulation, versus not
polluting.
Thus, the difference between the two situations is the nature of the contingencies, not the presence or absence of choice.
As
a related point, they talk about the problems involved with too many
choices (Barry Schwartz has written on this, although they don't cite
him). Medicare D plans are a good example: it's almost impossible
to make a good choice given the number and complexity of alternatives.
In
general, the book's analysis is very consistent with the predictions
and recommendations that a behavior analyst would make, to the point
where I wonder if the ghost of Israel Goldiamond is still roaming the
halls of the University of Chicago where the authors work.
For
example, they've discovered the old behavioral tactic of having a
person surrender control of a sum of money to someone else. If
some goal is met the money is returned; if not it goes to someplace
aversive to the client.
One of the strengths of the book's
approach to human behavior is the acknowledgment that we make choices
for a reason -- and that these reasons can often be identified.
There is no such thing as purely autonomous choice independent of
outside influences. Therefore, our choice is not between
influence and lack of influence, but whether we will study and use
these influences to better our lives. Ignorance is not bliss, nor
is it healthy.
Thaler and Sunstein sugar coat this by using the
label `libertarian paternalism', but underlying their argument is the
assumption that behavior is not ultimately autonomous, and that the job
of `choice architects' (those who manage behavior in any sense) is to
identify the aspects of the environment that control actions of
interest, and to change behavior by changing the relevant aspects of
the environment.
The book follows a basic pattern:
The
authors first describe how a rational and knowledgeable Economic Person
(an Econ) would approach some decision situation, then document how
real people (Humans) actually behave, and finally describe some way of
restructuring the situation (a Nudge) that would cause Humans to behave
in a way more to their long term benefit.
Some examples of the behavioral processes involved:
Contingency trapsOne behavioral concept that they appear to be developing is that of the contingency trap.
This
is the observation that immediate consequences (reinforcers) are more
effective than delayed ones. Many human problems are due to the
fact that a given action usually has more than one consequence.
If the immediate consequence is reinforcing, but the long term outcome
is harmful, we have a contingency trap. Health risks like
overeating and smoking fit into this category. Again, the problem
is how to rearrange the environment (particularly the social
environment) to provide prompts for behaviors with delayed positive
outcomes rather than immediate ones.
Rule governed behaviorOn of the ways out of a contingency trap is to bring behavior under the control of verbal rules.
Often this works by making contingencies more obvious.
In
the Nudge context, this is described by terms such as consumer
education, getting people to forgo immediate reinforcers that have more
delayed and diffuse long-term effects. They apply this to a free
market (cap-and-trade) approach to pollution, to overcome the political
difficulties involved in getting legislation enacted.
Social InfluenceNot surprisingly, the authors devote a chapter to this topic; again it's pretty straightforward.
In
behavioral terms (not theirs) social influence can be divided into two
categories: modeling (doing what one sees others doing, and getting
reinforced for doing) and social reinforcement (direct peer pressure;
approval or disapproval of one's actions). An additional process
is referred to as `priming': prompting an initial step in the sequence
of actions necessary to achieve a goal.
Despite their `libertarian'
stance, they don't seem to find peer pressure unacceptable as a way to
change behavior, although their preference is for various forms of
prompting.
Response costT & S have discovered that the cost of doing something affects the likelihood of taking action.
In
particular, people tend to follow the Law of Least Effort (this concept
goes back to Thorndike). Among other things, this results in
behavioral `inertia' since doing nothing (no change) requires less
effort than doing something (such as changing one's asset allocations)
Thus,
in discussing `opt-in' vs `opt-out' methods of having people enroll in
programs such as retirement savings, they recommend structuring the
programs so that the default action is enrolling in a program, with a
positive action required to opt out of it. The same analysis is
applied to the task of increasing organ donations.
Another
point: the default payment options on credit cards are a minimum
payment that maximizes the company's interest income. Their
alternative: make it an equal effort forced choice between minimum
payment and complete balance payment.
A good example of the way in which they apply these principles is the
Save More Tomorrow program developed by Thaler and Schlomo Benartzi.
This
program is based on the principle of making a verbal commitment now (a
behavior with a low response cost) to do something in the future which
has a high response cost. This is very similar to Hayes’ ACT (
Acceptance and Commitment Therapy).
In
this case, they start with a standard savings plan where people sign up
for an automatic periodic transfer of funds to a savings account.
The
added detail is a commitment to a gradual increase in the size of the
deduction (some echos of progressive ratio reinforcement schedules
here), thus reducing the aversiveness of a large initial payment.
They also talk about ‘inertia’ as a factor both in maintaining behavior and resisting change; reminiscent of Nevin’s
Behavioral Momentum Theory, which might provide some additional suggestions for developing this program.
=======
Some of their predictions seem a bit self contradictory.
While
making a big deal of the difference between "Humans" and "Econs", they
seem to assume that simply providing information about costs and
benefits of behavior will be enough to change people's choices.
A
good example of this is their analysis of medical malpractice
lawsuits. They seem to feel that people might trade off their
right to sue in exchange for lower medical fees. This seems to
assume that Humans are Econs and make rational choices based on
economic considerations.
An alternative might be the well known
psychological principle of minimizing the maximum loss (a mini-max
strategy). People will trade off the lowest long-term cost in
exchange for minimizing that maximum possible loss. That is why
few people will choose to self insure, even if that results in the
lowest predicted long term cost.
Finally, the whole idea of
`libertarianism' (paternalistic, maternalistic, or otherwise) seems to
contradict the deterministic assumptions of behaviorism.
From the
point of view of the behaviorist, freedom is just another word (see
Baum's text for a good analysis of the uses of the term). People
do not behave freely in the sense of being autonomous actors, but
rather their behavior is determined by the interaction between
genetics, experience, and consequences. Our goal is not to
maximize freedom (except in the limited sense of absence of aversive
control), but rather to promote the use of contingencies which will
maximize human welfare.
=======
My
final question is, therefore, do we as Behavior Analysts have a unique
contribution to make in the sense of suggesting solutions that are
basically and profoundly different from those suggested by
non-behaviorists, are do we (at least in the case of social
engineering) tend to converge on the same basic solutions?
In the
latter case, our contribution would not be in the uniqueness of our
analysis but in the efficiency of its implementation. As I have
tried to demonstrate, a non-behavioral analysis based on some
nonsystematic decision principles and some canny observations can be
more parsimoniously analyzed in behavioral terms. In addition, we
might avoid the consequences of pursuing some of the false distinctions
implicit in the concept of libertarianism.
This, in turn, should lead to a more effective implementation.
#################
Maximizing versus satisficing: Happiness is a matter of choice.Schwartz, Barry; Ward, Andrew; Monterosso, John; Lyubomirsky, Sonja; White, Katherine; Lehman, Darrin R.
Journal of Personality and Social Psychology. Vol 83(5), Nov 2002, 1178-1197.
http://www.amazon.com/review/R3FC6CUFXEZTWC/ref=cm_cr_old_cmt_rd