The notes for this section are based on
Group Work
i. Introductions
ii. Recorder
iii. Ground rules
iv. Agenda
v. Charge
See
also: John E. Tropman,
Making Meetings Work.
Donald Chisholm, Coordination without Hierarchy.
Patrick Lencioni, Death by Meeting.
i. State the problem
ii. Clarify options
iii. Promote informality
iv. Encourage participation
v. Clarify consequences of options
vi. Choose among alternatives
i. Groupthink
ii. Brainstorming
iii. Devil’s advocate
iv. Conflict
v. Group responsibility for group process (& relationship to decision mechanism)
i. Forming/Norming/Storming/Performing/Adjourning (Tuckman, 1965)
ii. Fight/flight
iii. Dependency
iv. Pairing
See also: Joseph Luft, Group
Processes, 3rd ed.
Patrick Lencioni, The Five Dysfunctions
of a Team.
See also: Kerry Patterson, and others. Crucial Conversations: Tools for Talking When the Stakes Are High. NY: McGraw-Hill, 2002.
Rick Brinkman & Rick Kirschner. Dealing with People You Can’t Stand. NY: McGraw-Hill, 2002.f
Alan Cavaiola & Neil Lavender. Toxic Coworkers.
Public Participation
i. Advisory committee
ii. Briefing
iii. Brochure/fact sheet
iv. Correspondence
v. Direct mail
vi. Electronic voting
vii. Expert review panel
viii. Focus group
ix. Internet
x. Media
xi. Newsletter
xii. Open house/community fair
xiii. Personal interviews
xiv. Public display
xv. Public hearing
xvi. Public meeting
xvii. Public workshop
xviii. Questionnaire
xix. Report
xx. Scientific survey
xxi. Speakers bureau
xxii. Task force
xxiii. Tour
xxiv. Visual aids
xxv. webpage
i. Purpose of meeting
ii. Action to be taken
iii. Date, time, place
iv. Financial implications
v. Type/limits of participation
vi. Additional information
vii. Legal reference (appendix)
i. Writing effectively
ii. Speaking clearly
iii. Answering questions
iv. Nonverbal communication
v. Audio-visual material
See
also: Elaine Cogan. Successful Public Meetings.
John Forester. The Deliberative Practitioner.
Political Context
See also: Lawrence Susskind & Patrick Field. Dealing with an Angry Public. NY: Free Press, 1996.
Alan Altshuler. The City Planning Process: A Political Analysis.
John
Forester. Planning in the Face of Power.
John Friedmann. Planning in the Public Domain. Princeton, NJ: Princeton University Press, 1987.
© 2006 A.J.Filipovitch
Revised 26 September 2006