DATE:                                    Time:                            to                                           Observer:

 

 

  1. Note paths of all who enter the space (from any doorway)

Main Entry:  # Greeted                                 Handscanner: Not used

 

                                                                                    # attempts

            # Not greeted

                                                                                                time at scanner

 

  1. Note paths of staff at reception desk

# interactions              Reason:          towel/key

 

Duration                                             building access

 

                                                            other

 

  1. Note paths of staff at registration desk

# interactions              Reason:          registration

 

duration                                              other

 

  1. On map, note location of

Bottlenecks:

 

Activity conflicts:

 

ESTIMATED #  OF PATRON ACTIVITIES MISSED IN THIS TIME PERIOD:

ESTIMATED # OF STAFF ACTIVITIES MISSED IN THIS TIME PERIOD: