URSI
100--Introduction to the City
Dealing with Confict
Consensual Decision-Making
·
Avoid arguing for your own rankings
·
Do not assume win/lose
·
Do not change mind simply to avoid conflict
·
Avoid mechanical techniques to reduce conflict
·
Differences of opinion are natural & expected
Getting Past No (William Ury, 1991)
- Don't React: Go to the
Balcony
- Don't Argue: Step to
Their Side
- Don't Reject: Reframe
- Don't Push: Build a Golden Bridge
- Don't Escalate: Use
Power to Educate
Negotiation Preparation
- Interests--Mine & Theirs
- Options
- Standards
- BATNA--Mine & Theirs
- Proposals
- aspire to
- content with
- live with
© 2003 A.J.Filipovitch
Revised 1 January 06